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Urgent Help Services

If you are in need of urgent help, please use one of the free helpline services listed below. If you feel as though you or someone you know is at risk of immediate harm, please call 999 immediately.

AFC Crisis messenger

Any age24/7

AFC Crisis Messenger offers free text support to anyone feeling overwhelmed or struggling to cope.

Beat (Eating disorders)

Any age9am – midnight during the week 4pm–midnight on weekends and bank holidays

Beat helplines offer support and information on eating disorders for anyone in any stage of their life.


Any age5pm to midnight

CALM helps people in crisis or at risk of suicide. They listen, talk, and plan together so you can move forward in life.


18 and under24/7

Childline is a service that supports children and young people under 18 facing any problem or danger.


Under 3524/7

Papyrus supports anyone under the age of 35 experiencing suicidal thoughts.

Call here for more: 0800 068 4141


Any age24/7

Samaritans provide emotional support to anyone in distress or at risk of suicide.


Any age24/7

Shout provides text support for those experiencing suicidal thoughts and struggling to cope.

Sign Health

Any age24/7

Sign health text helpline provides support to deaf people with any issue they’re experiencing.

The Mix (for under 25s)

Under the age of 2524/7

Any issue a young person is experiencing, The Mix are there to help.

Winston’s Wish – Grief support

Live Chat – Chat online between 3 and 8pm Monday to Friday
Email – or contact form – reply within two working days.
Call – Free on 08088 020 021 between 8am-8pm, weekdays
Text – If it’s urgent, text WW to 85258 to speak with someone from Shout
Call here for more: 08088020021

Young Minds

Up to the age of 2524/7

If you are a young person struggling to cope, we can help with any issue a young person is experiencing.